This is our fist time winning a bid… it was also the facilities first time auctioning… We cleaned out our unit the same day we won the auction on Monday. We where expecting out cleaning deposit to be returned the following day. but the facility manager sent us this reply
“Ok. I will have my point of contact check out the property Wednesday or Thursday. I have other units that are being cleared out from the auction, so I will send him to look all at once.”
Is this common and\or acceptable???