I bought this unit, had already paid when I asked what their policy was for employees entering or tampering with the unit. I was told they entered the unit and sorted through to remove “Personal Belongings” Having already paid for the unit it was too late to back out, After they opened the unit for us, EVERY SINGLE TAPED, SEALED box had been opened prior to removal of the lock in front of us!!! Items were in different locations than what they were in the auction pictures etc… Not too mention we found numerous “Personal Items” they said they searched the unit to remove…
After we emptied the unit, I told the employee I would like to request a partial refund as there was clearly tampering with the unit, and he could not prove the unit hadn’t been “Cherry Picked” His response to me was this… “When the units become abandoned, we own them, we can do whatever we want with them. This stuff you bought was in a bigger unit, we moved it to a smaller unit so we could rent the bigger one.”
Now all that being said, This clearly qualifies as them “Staging” a unit, it was neatly stacked, Nike boxes, cell phones plainly visible at the front of the unit etc… And he admitted they moved the contents from one locker to another!!! Maybe if they were in the original unit, untouched by these employees I wouldn’t have bid!! I bid on this unit BECAUSE it looked like a well kept unit!! Just to find out THEY ARRANGED IT THIS WAY!!!
I would highly reccommend NOBODY do business with this place!! And I will be reporting them to Bid 13 first thing Monday Morning… I am beyond pissed.